These Terms and Conditions (“Terms”) govern your use of the Tune Your Voice Limited website https://tuneyourvoice.co.uk/ (the “Site”) and your purchase of voice-over services from Tune Your Voice Limited (“we”, “us”, “our”). By accessing the Site or purchasing our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site or purchasing our services.

1. Services

Tune Your Voice Limited provides voice-over services for various purposes, including but not limited to online ads, video narrations, audiobooks, animations, e-learning modules, and television commercials. By purchasing our services, you agree to abide by any specific terms and conditions outlined for each service.

2. Ordering and Payment

To place an order for our services, you must provide accurate and complete information. By placing an order, you authorize Tune Your Voice Limited to charge your chosen payment method for the total amount due. Payment is required in full at the time of purchase unless otherwise agreed upon in writing.

3. Delivery

We will make reasonable efforts to deliver the completed voice-over files to you in a timely manner. However, delivery times may vary depending on the scope and complexity of the project. We are not liable for any delays caused by factors beyond our control.

4. Intellectual Property

Unless otherwise specified, Tune Your Voice Limited retains all rights, title, and interest in and to the voice-over files produced as part of our services. You are granted a non-exclusive, non-transferable license to use the voice-over files for the specific purposes outlined in your order.

5. Refunds and Cancellations

Refunds are subject to our Refund Policy, which can be found on our Site. Cancellation of an order may be permitted under certain conditions and is subject to our discretion.

6. Limitation of Liability

To the fullest extent permitted by law, Tune Your Voice Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services or your reliance on any information provided on the Site.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. By continuing to use the Site or our services after such changes are made, you agree to be bound by the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at support@tuneyourvoice.co.uk.